Pay Per Delivery

Free For Market Place Users 

Frequently Asked Questions

Delivery Management Software

Can I try before I buy?

Yes! Sign up for the free trial and we will load free credits into your account for you to use.

What do I pay?

There a three types of options

1. Pay by loading up credits, 1 Credit = 1 Delivery

2. Go on a monthly subscription model

3. Free for marklet place users

What do I get?

You will get unlimited access to the entire platform including planning, customer notifications, vehicle maintenance, the driver app, the marketplace and much more! To view the full list of features, visit our Delivery Management and Marketplace pages.

How does the credit card payment system work?

You only pay for what you use! Simply sign up, complete the registration process, load up the credits using a credit card and you are ready to start managing your deliveries more efficiently. Every time you allocate a delivery a credit will be deducted from your account, once you have used all the credits you simply top up and go. Once you have purchased the delivery credits they never expire.

Do I have to pay extra for the customer SMS notifications?

No, all SMS fees are included in your delivery credits.

How does the monthly subscription model work?

We establish how many deliveries you do a month on average, review the features you require and develop a fixed monthly fee.

Do I have to sign a lock myself into a 12 month contract?

No. You can cancel or stop using the software at anytime.

What If I want SubTrux to integrate with my software?

It's not a problem, please send us an enquiry and someone from our team will contact you to discuss this further.

Market Place - Access Owner Drivers 

How Do I pay to access owner drivers in the Market Place?

You will be able to add your credit card details and pay only when you utilise one of the SubTrux Contractors.

What do I pay?

Pricing will vary from job to job.

Market Place - Extra Work

How do access extra jobs via the market place?

Register as a owner driver via the Driver APP or Website.

How much do I get paid?

You are paid on a job by job basis, the more work you do the more you get paid.

 

Customer Support

We understand that sometimes introducing a new software into your business can be challenging. We have done our best to make the software & marketplace as user friendly as possible however if you have any questions or challenges feel free to reach out to us anytime.

Email & Phone Support

Email & Phone
Support.

Live Chat

Live
Chat.

Help Documentation

Help
Documentation.

One on One Training

One on One
Training.